Using
the Out-Dial Feature with
Your Conference Calls
Important: The out-dial
feature is not automatically
activated on new accounts.
To activate it, wait until
you receive the email confirmation
of your new account, then
fill out the
International Outdial
form and fax it to the
toll free number listed on
the form.
Out-dial
is particularly useful
when you want international
participants to join your
conference calls. It can
save your organization a
considerable amount of money
and the participants can
join the conference call
without incurring any personal
expense. Out-dial is also used by
many organizations when they
need to bring a U.S. participant
into a conference call that
is already in session. It
can be used as a courtesy
to professionals;
such as judges, when you
need to temproarily bring
them into a conference call.
Out-dial Instructions
The conference call moderator
(or any other participant
who has been granted out-dial permissions),
can dial out to a participant.
This is done by first joining
the conference bridge, then
pressing *1 on their touch
tone phone. The moderator
is temporarily removed from
the conference call and can
dial out to another participant.
Once the moderator has the
new participant on the line,
they press *2 on their telephone
keypad to return to the conference
call with the new participant.
If they wish to return to
the conference call without
the participant, they would
press *3.
The process can be repeated as many times as necessary to get all the participants into the conference call.
Automate the Out-dial process
If you have participants
that you outdial
to on a regular basis, you
can put them in a contact
file to automate the out-dial
procedure. Log into your
on-line account, add contacts,
and if you like you can put
them into groups as well.
Then it's just a click of
the mouse during the conference
call to get the AccuConference
computer to dial out to the
contacts you select and automatically
join them to your conference
call. Customer service reps
are always on hand to help
you get this process set
up. You can even schedule
calls and have the out-dial
function automatically at
a set time each week or month.
There are 26 other countries that
you can out-dial to at
the standard rate of 7.9¢ per
minute.
Download
the International Out-dial
Agreement - Click here.

|